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Home Trouble Shooting The printout does not match with the image shown on the computer
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The printout does not match with the image shown on the computer

Cause:

  • Angle of the printer head has not been properly adjusted
  • Paper or cartridge does not meet the printing requirement
  • Wrong printing media chosen
  • Printing media may be humid
  • Resolution of the image
  • Breakdown of the printer
  • Deviation of print out printed from different computers

Solution:

  • Please read the solution of “Blank line on the printout”
  • Align the print head according to the specialized software
  • Use qualified paper and cartridge
  • Make sure you use clean and dry paper. If the paper is damp, the printing quality will not be good
  • Use Inkjet paper for Word Document and Inkjet Photos paper for Images/Photos
  • Replace the damp paper by dry paper and print again

 

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