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Home Trouble Shooting After installing the new cartridge, the printer cannot print anything out
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After installing the new cartridge, the printer cannot print anything out

Cause:

  • Air bubble inside the cartridge
  • The printer is aged or damaged or blocked
  • The yellow label on the cartridge has not been removed on the cartridge

Solution:

  • Clean the print head 2-3 times by pressing the “Clean Print Head” button. (Please read the printer user manual for details)
  • Shake the cartridge well before installing
  • Remove the yellow label to let the air enter into the cartridge
  • Remove the seal film at the bottom of the cartridge, resulting in the ink will leak out and it causes blank lines or shadows when printing

 

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