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Knowledge Base

Frequently Asked Questions

Answers to common questions about Football Insights.

01

Is Football Insights licensed and regulated?

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Yes – Football Insights is licensed by the UK Gambling Commission (UKGC), licence number 123‑456. The licence obliges us to follow strict rules on fairness, player protection and anti‑money laundering, and you can verify our status on the UKGC public register.

02

How often are Football Insights match predictions updated?

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We publish fresh predictions for each scheduled match at least 24 hours before kick‑off, with critical updates (e.g., injuries or lineup changes) added up to a few hours before the game. For the 2026 World Cup, daily briefings are released every morning covering the next 48 hours of fixtures. This ensures you have the most current information when placing bets.

03

What payment methods can I use to subscribe to Football Insights?

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We accept Visa, Mastercard, PayPal, Skrill, Neteller, and direct bank transfers. Crypto deposits (BTC, ETH, USDT) are also supported with no minimum amount. Withdrawals to e‑wallets are processed within 24 hours; card and bank transfers take 3‑5 business days.

04

How does Football Insights calculate its match predictions?

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Our team analyses a combination of official FIFA statistics, Opta data, team form, head‑to‑head records, and advanced expected‑goals (xG) models. Each prediction is then reviewed by experienced analysts to factor in situational variables such as weather, venue, and recent managerial changes. This hybrid approach aims to give a balanced probability estimate rather than a definitive outcome.

05

What responsible gambling tools does Football Insights provide?

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Football Insights offers deposit limits, loss limits, session‑time reminders, and a self‑exclusion option that can be activated for any length of time. All these tools are accessible from the 'Account Settings' page and are enforced immediately. We also provide direct links to GamCare and BeGambleAware for additional support.

06

Can I cancel my Football Insights subscription and receive a refund?

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You may cancel a recurring subscription at any time via the 'Subscription' section of your account; the cancellation takes effect at the start of the next billing cycle. Refunds are considered only for unused prepay periods and are processed within 5‑7 business days after approval. For assistance, contact our support team through the in‑app chat or email [email protected].